Frequently Asked Questions

How do I place an order?

Choose your items, add them to your cart, and enter your delivery address and phone number at checkout. Keep your order confirmation for reference.

What currency do you use?

Product prices and delivery fees are in US dollars (USD).

How do I pay?

Pay in cash on delivery. Please have the order total, including the delivery fee, ready in US dollars.

How much is delivery?

Delivery is $5 within Beirut and $10 outside Beirut, within Lebanon. Choose the option that matches your delivery address. We confirm the address and delivery details before dispatch.

When will my order arrive?

We confirm the expected delivery timing when we arrange your order. Timing can vary by location and item availability.

Can I change or cancel an order?

Contact us as soon as possible with your order number. We can usually make changes before dispatch; if your order has already left, we will explain the available options.

Can I return an item?

You can request a return within 14 days of delivery. Change-of-mind items should be unused and complete. See our Return & Refund Policy for the process and details.

What if an item is damaged or incorrect?

Contact us as soon as possible with your order number and, if possible, clear photos. We will help arrange the appropriate replacement or refund.

Do you ship internationally?

Our current delivery service covers Lebanon.

Do all items have photos?

Some listings may not yet have a photo. Contact us if you need more information before ordering.

How can I contact you?

Email info@addomemore.com or call +961 81 110 154.